About Us

our
history

Originally located above the newsagents shop in Gresford, Delmar World is a family business with the present owners the daughter and son of the founder, Ces Davies.

Ann Anglesea and Howard Davies have continued to build a strong local presence through their involvement with the local community and charity involvement as well.

Last year, Delmar World celebrated its 50th year in the travel industry and every year the company grows stronger and stronger.

 

our
values

Our main principle is to provide the highest levels of customer service possible. We aim to create the feeling that your holiday journey starts from the moment you walk in through our door.

We aim to not be the biggest but the best travel agents you could possibly have and we want you to return to us for every holiday every year.

We won't push you towards the most popular holiday or the most traditional holiday, we will find the right holiday for you and your needs.

 

Our
Team

Word about the high standard of customer service we offer our clients has spread across the North West. We are one of the leading independent travel agents for all things travel.

We are fast becoming the agency of choice for those who want to book a holiday that they can't find either online or in a traditional high street travel agency.

So much so that we won the 2014 British Annual Canada Travel Awards, Best Travel Agent. A major honour for any UK based travel agent.

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Our
Customers

Known as a gem of a business, long-standing and new clients alike vouch for Delmar World’s excellence in service, product and destination knowledge.

Our clients really appreciate how Delmar World goes the extra mile to provide added touches and recommendations for travel experiences better than they originally thought possible.

Our experienced travel experts are on hand to listen and create travel plans for those looking for that something special. Our limit is your imagination!!

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directors message

Delmar (2)THE PREMIER TRAVEL AGENTS IN NORTH WALES & NORTH WEST. SPECIALISTS IN TRAVEL TO THE USA & CANADA  AS WELL AS MULTI CENTRE AND LUXURY HOLIDAYS

Hear from our Director, Howard and some of our loyal clients in our latest video...

A Message from Directors; Ann Anglesea & Howard Davies:

As proud directors of Delmar World it gives us great pleasure to welcome you to the Delmar World website and to a travel service that is uniquely “Delmar”.

Over 50 years ago our father had the vision to start a travel agency in the village of Gresford. The business has developed and grown well beyond those early dreams but the spirit on which Delmar was founded remains. Our focus is, and always will be, to provide the highest levels of customer service through experience, knowledge and the continuing desire to be the best.

Staff investment is paramount. Training, including at least one overseas educational visit each year ensures that each member of our team possess the destination knowledge and product skills to assist you in your travel planning. We believe our team is the best in the travel business and this has been recognised by our travel partners, and travel press, by numerous awards.

Delmar World continues to grow through its high quality service, innovative marketing and through the loyalty of its clientèle who continually recommend us to others. We are not a “hard-sell”, anonymous sales office instead we firmly believe that it takes time for the more complex arrangements to evolve and that our responsibility is to ensure you make an informed choice.

Feedback is an essential part of the development of Delmar World and we, as directors, welcome any comments you may have. Our personal email addresses are shown below so, if there’s anything we can help with just drop either of us a line.

Kindest regards,
Howard & Ann

Ann Anglesea
Managing Director & Canada Specialist
ann@delmarworld.co.uk

Howard Davies
Director USA Sales & Marketing
howard@delmarworld.co.uk

our directors